{"id":38155,"date":"2018-02-19T16:00:25","date_gmt":"2018-02-19T15:00:25","guid":{"rendered":"https:\/\/muninsports.com\/?p=38155"},"modified":"2021-05-20T16:44:06","modified_gmt":"2021-05-20T15:44:06","slug":"customer-support","status":"publish","type":"post","link":"https:\/\/old.muninsports.com\/en\/customer-support\/","title":{"rendered":"Customer Support & Delivery"},"content":{"rendered":"

Need to know information about\u00a0customer support and delivery.<\/p>\n

Opening Hours<\/strong><\/h2>\n

Opening Hours:\u00a0<\/strong>Mon-Fri 9am \u2013 5pm<\/p>\n

E-mail:<\/strong> support@muninsports.com<\/a>
\nChat:<\/strong>\u00a0Find us in the lower right corner of your screen.<\/p>\n

We’ll respond to all enquiries within 24 hours and often within an hour.<\/p>\n

VAT & Customs Duties<\/h2>\n

We sell excl. VAT to the UK and customs clearance charges and fees may be payable on items entering the UK. Any customs or import duties are charged by local customs agencies or the shipping company once the parcel reaches the UK. These charges must be paid by the recipient of the parcel when being claimed.<\/p>\n

Unfortunately, Munin Sports do not have any control over these charges and we suggest that you contact your local customs office for current charges before you purchase any item from Munin Sport so you will not be surprised by charges you were not expecting when originally placing the order.<\/p>\n

If any parcels are returned to us due to customs charges being higher than expected, Munin Sports reserve the right to deduct from your refund any costs Munin Sports incur upon receiving the item returned.<\/p>\n

Delivery Times<\/strong><\/h2>\n

We deliver to all cities in UK from our warehouse in Denmark. Please check the following UK delivery times examples.<\/p>\n